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Private Pay Requests

While MedTrans Go is a Business-to-Business platform, we understand individuals may need transportation and interpretation services to receive the medical care they need, so we also accept private pay requests.

Whether you are a caregiver of a patient needing our services or you yourself need them,   MedTrans Go will work to accommodate your request so you can attend your medical appointments.

To Submit a Private Pay Request:

  • Fill out all request details on the private pay form

    • Private paying individuals do not submit on our portal. You will submit your request on the separate form below.​

  • Have a credit card ready

    • Once you complete the form, a member of our team will reach out to you for your payment information to approve the request.

  • Submit the request at least 24 hours in advance

    • MedTrans Go will try to accommodate requests submitted within 24 hours of their occurrence, but due to late notice, the request may not be fulfilled.

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Contact us

If you have any questions about our private pay process, contact us today!

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