Billing & Payments Manager

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Overview

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At MedTrans Go, we hire people with a passion for healthcare, technology, and entrepreneurship, as well as those who embody our core values of Integrity, Kindness, Respect, Determination, Collaboration, Growth, and Excellence. This Operations position is a full time hybrid role based out of the Company’s offices in Midtown Atlanta.

 

MedTrans Go’s platform acts as a two-sided digital marketplace that matches healthcare facilities/systems (“customers”) with businesses and individuals providing services like medical transportation and interpretation  (“service partners”). The Billing & Payments Manager will work cross-departmentally to ensure incoming and outgoing payment flows are accurate and efficient. 

 

The ideal candidate should have excellent communication skills, a proactive and detail-oriented approach to managing and improving processes, and a systematic and methodical approach to organization.

 

MedTrans Go is an early-stage startup with room for growth! Compensation packages for this position include an annual salary of $60-70K, commensurate with experience, and other benefits.

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Responsibilities

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• Responsibility over all billing and payments documentation and procedures; owning end-to-end customer billing and invoicing processes; ensuring invoices are accurate, timely, and well-documented; managing collections across a diverse customer mix, including working with our Lien partner to ensure accurate billing and collection; handling customer billing inquiries and resolving discrepancies

• Managing and processing vendor payments; administering partner payouts; ensuring payment approvals, timing, and documentation are accurate and compliant

• Recording and reconciling incoming and outgoing payments across platforms, including the MedTrans Go platform and QuickBooks; maintaining accurate AR/AP records and supporting documentation; assisting with month-end close related to billing and payments

• Building, documenting, and maintaining billing and payment processes; improving and automating workflows for invoicing, payouts, and record-keeping and collaborating cross-departmentally to support scalable systems as volume increases; working with the Technology team to identify errors, bugs, and new feature requests; assisting with QA testing, as needed

• Maintaining a database of operational finance data with organized billing and payment records; tracking and reporting key metrics related to billing, collections, and cash flow; reviewing operational dashboards and recommending improvements; supporting external reporting and audits

 

 

Qualifications

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The right candidate for this role will be someone who takes initiative, is proactive, organized, agile, empathetic, effective at communication, and prioritizes accuracy and efficiency.

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• Experience

  • Bachelor’s degree in Finance, Accounting, or related field

  • 3+ years of accounting and/or financial management experience

  • 3+ years of hands-on QuickBooks experience

  • Experience managing AR/AP, invoicing, collections, and/or reconciliations

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• Skills

  • Comfort working with complex payment flows and multiple stakeholders

  • Strong attention to detail and process ownership

  • Excellent oral and written communication 

  • Exposure to healthcare, legal, lien customer environment is a plus

  • Familiarity with payment portals and billing platforms

  • Proficiency utilizing technology

  • Proficiency using Microsoft and Google products

  • Ability to be effective in fast-paced and dynamic environments

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Benefits 

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• Health, dental, and vision insurance 

• Paid time off, including parental leave

• 401(k)

• Employee Assistance Program

• Employee development and leadership development courses

• Commuter benefits

• Contribute to a fast-paced and quickly growing startup environment 

• Opportunity for rapid career growth

• Flexible work environment

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About MedTrans Go

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MedTrans Go is a HealthTech startup that provides healthcare facilities access to medical transportation, interpretation,  home health care, and delivery services. We work with medical practices, hospitals, and similar care facilities, as well as legal offices, to eliminate the burden of patient coordination via our online platform, allowing healthcare workers to easily and efficiently schedule services to reduce appointment cancellations, minimize revenue loss, and get patients the care they need. 

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If you have a passion for healthcare, technology, and serving others and are looking to join a company where you can build a territory and experience steady growth, put your passion to work at MedTrans Go!

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