Safety & Compliance
MedTrans Go ensures that every transportation partner has been properly qualified through our 10-point certification process, including background checks, HIPAA compliance, driving record checks, and more.
We also require our interpretation partners to maintain valid Medical Interpretation Certificates to ensure accurate communication between healthcare staff and their patients.
Our technology is both HIPAA compliant and SOC 2 certified to ensure the safety of your patients' protected health information (PHI).
Health and Safety
Our team continues to follow CDC guidelines to make sure the most vulnerable populations can continue to get the care they need. This includes the implementation of health & safety practices to reduce the risk of the spread of COVID-19 and other sicknesses during service.
Additional Safety Protocols
If you have any safety concerns, please share that feedback with us! Any partner/driver whose rating falls below a certain level will lose access to our platform. Your patients' safety and comfort is of utmost importance to us.