Safe and reliable transportation for you and your family
Struggling to find secure transportation to your upcoming medical procedure?
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MedTrans Go connects those in need of non-emergency medical transportation, as well as medical interpretation services, with our network of certified and vetted service partners to ensure you make your needed appointments and procedures.
From a doctor who saw the need for secure patient transport options
While MedTrans Go primarily works with medical facilities, we also connect individuals directly to the services they need to keep their needed appointments and procedures. When you request transportation and/or interpretation services through MedTrans Go, you can expect:
Sedan, wheelchair, and stretcher ride options through certified non-emergency medical transporters
Rural, out-of-state, and long distance transport capabilities
Couch-to-couch transportation and additional assistance for patients with disabilities
Concierge services for procedures and patients with reduced mobility, memory care needs, and more
Certified interpretation in over 100 languages, include American Sign Language (ASL)
HIPAA-certified service partners and operational team to ensure your privacy
Our Process
Request
Fill out MedTrans Go’s private pay form at least 48 hours before the upcoming appointment or procedure. Please add all relevant details listed on the form.
Confirm
A member of the MedTrans Go team will call the number noted on the form to confirm details and provide a quote. Once you finalize the details for requested services, the MedTrans Go team member will ask for payment information. Please be prepared to share payment details at this time.
Assignment
Once payment information has been received, our team will match you with the transporter or interpreter best suited for your needs. For transportation requests, the transporter will contact the number on file before your appointment.
Service
On the day of transportation service, the transporter will contact you while en route to your location and drop you off 15 minutes before your scheduled appointment or procedure. For interpretation service, the interpreter will meet you at the facility before your scheduled appointment or procedure.
What We Cover
Never miss a needed procedure due to transportation or language barriers. Whether you need transportation following a surgery/procedure or an interpreter for your upcoming appointment, our suite of solutions can help you get there with care.
Please give our team 48 hours to qualify and confirm your requests.
*If the patient will be under sedation/anesthesia, the ride will be considered procedural. If the patient will not be under anesthesia (non-procedural ride), we can service rides over 50 miles at this time.
When to Use an NEMT
While there are a number of different transportation options from which to choose, medical professionals recommend utilizing non-emergency medical transportation (NEMT) services for:
Outpatient surgery
Other medical procedures (e.g. endoscopy, colonoscopy)
Medical treatments (e.g. dialysis, chemotherapy, radiation)
Medical tests where anesthesia/sedation is used
Long-distance appointments
Cases where a health condition prevents you from driving safely
Patient has reduced mobility (and requires additional assistance)
Patient has memory loss / dementia
