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PI Account Manager

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Overview

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At MedTrans Go, we hire people with a passion for healthcare, technology, and entrepreneurship. This is an account management role that requires a high level of organization, a competitive nature, and a strategic mindset with high ambitions. We provide our employees with the necessary tools and resources to build their own career paths and discover success. Our headquarters are located in Atlanta, GA.

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MedTrans Go’s platform acts as a digital marketplace that matches healthcare facilities, law offices, funding companies, and more (“customers”) with businesses and individuals providing medical transportation, interpretation, home health care, and prescription delivery  (“service partners”). The PI Account Manager will work with our Sales, Customer Success, and Business Operations teams to ensure attorneys, funding companies, and other legal customers seeking healthcare coordination services for their injured clients have an exceptional experience. 

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The ideal candidate should have excellent oral and written communication skills, a thorough understanding of the state of tech adoption within the legal field, and work experience in the Personal Injury or Medical Funding industries. 

 

MedTrans Go is an early-stage startup with room for growth! Compensation packages include $50,000 to $60,000 in base salary with opportunity for commission based on sales.

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Responsibilities

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  • Building strong relationships with customers in Personal Injury, Medical Funding, and related industries to maintain current business and acquire new customers

  • Resolving customer issues, collaborating with Operations, Customer Success, and Technology teams to ensure fulfillment of customer needs, and tracking processes that pertain to their needs with a focus on improving the customer experience

  • Collecting and analyzing data concerning legal customer behavior to understand changing needs and generating reports based on findings

  • Developing a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors

  • Identifying upsell, cross-sell, and renewal opportunities for legal and medical funding customers and communicate with the Sales team regularly

  • Identifying potential customers and developing new business opportunities through data utilization, networking, attending events and conferences, and referrals from existing customers

  • Working with the Sales team to close new accounts and onboard new customers

 

 

Qualifications

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  • Bachelor’s degree or corresponding experience as a paralegal, legal assistant, etc. 

  • 2+ years of experience in the legal field or medical funding field

  • Superb organizational skills, self-motivated, and an entrepreneurial spirit 

  • Passionate about building relationships to connect with and earn trust from clients

  • A positive attitude and excellent customer service skills 

  • Excellent critical thinking, problem solving, and project management skills

  • CRM experience preferred 

  • Attention to detail

  • Ability to remain calm in fast-paced environments

  • Excellent oral and written communication skills

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Benefits 

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  • Contribute to a fast-paced and quickly growing startup environment 

  • Opportunity for salary and commission

  • Opportunity for rapid career growth

  • Flexible work environment

  • Health, dental, and vision insurance 

  • Paid time off

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About MedTrans Go

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MedTrans Go is a HealthTech startup that provides healthcare facilities access to medical transportation, interpretation,  home health care, telemedicine, and delivery services. We work with medical  practices, hospitals, and similar care facilities, as well as legal offices, to eliminate the burden of patient coordination via our online platform, allowing healthcare workers to easily and efficiently schedule services to reduce patient no shows and get patients the care they need. 

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If you have a passion for healthcare, technology, and serving others and are looking to join a company where  you can build a territory and experience steady growth, put your passion to work at MedTrans Go.

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